I'm getting errors when trying to download files from my ShareCenter.

If your are unable to download file from ShareCenter, please check that:

1. Make sure no files are bigger than 2GB.

2. Try download a file smaller than 1MB again. If you're still unable to download the file, please check again:

  • Ensure you have at least 256K of bandwidth.
  • Make sure your device is not being blocked by a firewall or an anti-virus program.

Note: It is not recommended to download a file greater than 50MB to avoid file transfer fail due to network instability.

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