FAQ

  • How do I set up motion detection using the mydlink app ? Read Answer
  • How do I set schedule to upgrade the firmware on the mydlink app ? Read Answer
  • How do I set up the camera using the mydlink app ? Read Answer
  • How can I communicate through the camera? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • What is the maximum SD card size compatible with DCS-2670L? Read Answer
  • How do I set up the Omna 180 Cam HD for remote access? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I enable motion detection for my DCS-2230 Camera? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I change my router's wireless settings using the mobile app? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • The app has no sound. Read Answer
  • How to Setup Home Position – DCS-6815 Read Answer
  • Can the Internet Camera be setup as a PC-cam on a computer? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • I’m using Safari 6.1 or higher, and my microphone isn’t working for two-way audio. Read Answer
  • How many computers devices can view a camera s Live View at the same time through the mydlink portal Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • Where are my snapshots saved to? Read Answer
  • What can I do if the wizard can NOT find NAS? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I configure my cameras network settings Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • What is the default IP address of the Camera? Read Answer
  • How to find Microsoft IE 11 on your new Windows® 10 Operating System Read Answer
  • Error Unable to connect to mydlink website during Setup Wizard Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • I no longer receive motion/sound detection notifications Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • How to update the firmware ? Read Answer