FAQ

  • How do I install the mydlink plugin on Mac OS 10.12 (Sierra)? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • What is the maximum number of users that can be allowed to access DCS-2120 simultaneously? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • Can the IP Surveillance software for DCS-2100 be used on my DCS-900? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How many users can I assign to the camera? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How many cameras can I add to my mydlink account Read Answer
  • Why can't I see my camera video in D-ViewCam? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • In the Playback tab, video clips won’t play when I click on them. Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • What should I do if I can't see live view after upgrading to Java 8 u31 on my Mac computer? Read Answer
  • My camera is not detected. Read Answer
  • How do I setup patrolling in my camera DCS-5222L? Read Answer
  • How do I set an administrator (admin) password on my DCS-2330L? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • What do the red and green lights on the front of the DCS-2100 camera mean? Read Answer
  • How do I create a new Omna account in order to enjoy live viewing remotely with the Omna app? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • What should I do if I can NOT set the device password Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • How do I register for a mydlink account? Read Answer
  • I no longer receive motion/sound detection notifications Read Answer
  • How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • What can I do if the wizard can NOT find NAS? Read Answer
  • How to set up email alerts on your IP Camera DCS-932L? Read Answer
  • How do I reset the Omna camera? Read Answer