FAQ

  • Can I select a preferred schedule for camera firmware to automatically upgrade on the mydlink app ? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • How to setup Sound detection ? Read Answer
  • How do I set up One-Tap using the mydlink app ? Read Answer
  • How can I communicate through the camera? Read Answer
  • Where are my snapshots saved to? Read Answer
  • The app has no sound. Read Answer
  • How many cameras can I add to my mydlink account Read Answer
  • I no longer receive motion/sound detection notifications Read Answer
  • What is the max SD card size supported on my mydlink camera Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • What is the maximum SD card size compatible with DCS-2670L? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • What should I do if I can NOT set the device password Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I mount my DCS-5222L to the wall or ceiling? Read Answer
  • How to hard reset NAS Storage device to default settings? Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • How do setup email notifications on my mydlink camera Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • Why does the LED not light up? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • Error Unable to connect to mydlink website during Setup Wizard Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • How to set up email alerts on your IP Camera DCS-932L? Read Answer
  • Why didn't I receive the verification e mail when creating a mydlink account? Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • Why can't I see my camera video in D-ViewCam? Read Answer
  • What can I do if the wizard can NOT find NAS? Read Answer
  • How do I reset my DIR-510L to factory default settings? Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • Does D-ViewCam Support MAC OS? Read Answer