FAQ

  • The image is out of focus, how do I correct it? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • What should I do if I can NOT set the device password Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • How to update the firmware ? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I change the channel on my router? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • Does D-ViewCam Support MAC OS Read Answer
  • How do I register for a mydlink account? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I change the 802.11 mode on my router? Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • Internet Explorer 11 will not let me see my camera on the mydlink website Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How do I set up and install my DCS-942L? Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • How do I manually upgrade the firmware on my mydlink camera Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer
  • Impossible to access to the mydlink lite from 3G connection? Read Answer
  • How to hard reset NAS Storage device to default settings? Read Answer
  • How do I set an administrator (admin) password on my DCS-5020L? Read Answer
  • How to check the mac address of my camera ? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • Error Unable to connect to mydlink website during Setup Wizard Read Answer