FAQ

  • How do I configure the audio settings on my DCS-5020L? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I configure my cameras network settings Read Answer
  • Impossible to access to the mydlink lite from 3G connection? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I block devices using the mobile app? Read Answer
  • How many computers devices can view a camera s Live View at the same time through the mydlink portal Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • How do I register for a mydlink account? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • How to add 2nd camera to the same mydlink account? Read Answer
  • What should I do if my camera is not detected by the mydlink Baby app? Read Answer
  • What can I do if the wizard can NOT find NAS? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • Error Unable to connect to mydlink website during Setup Wizard Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • How do I change the channel on my router? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • How to setup Motion detection ? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • Why does the setup wizard for my DCS camera not work? Read Answer
  • How do I change my router's wireless settings using the mobile app? Read Answer
  • How do I set an administrator (admin) password on my DCS-5020L? Read Answer
  • How do I set up and install my DCS-5020L? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • Which types of motion detection are available on my IP camera? Read Answer
  • What is the max SD card size supported on my mydlink camera Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • How do I set up and install my Baby Camera? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer