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FAQ

  • How to setup U-APSD in the Nuclias Portal and confirm function work in air packets ? Read Answer
  • What is U-APSD ? Read Answer
  • I am facing issues when roaming from an AP to another. Read Answer
  • The basic configuration of IGMP Snooping on DGS-1510. Read Answer
  • How can I activate or upgrade the cloud recording service Read Answer
  • How do I set up sound detection using the mydlink app? (For L series) Read Answer
  • How do I set up motion detection using the mydlink app? (For L series) Read Answer
  • How do I set up my camera using the mydlink app? Read Answer
  • How do I set up automated rules to control my smart plug and camera using the mydlink app (For LH series)? Read Answer
  • How do I remove cloud recorded videos? Read Answer
  • How do I record videos to my mobile device using the mydlink app? Read Answer
  • How do I migrate from the mydlink app to the new mydlink app version 2.00 ? Read Answer
  • How do I add the cloud recording service on my camera? Read Answer
  • Do I need to manage cloud storage space? Read Answer
  • Can cloud recordings and SD card recordings work simultaneously? Read Answer
  • Does cloud recording support continuous recordings or schedule recordings? Read Answer
  • Do I need to update to the new mydlink app on all my mobile devices ? Read Answer
  • Do I need to renew my subscription plan? Read Answer
  • Can videos be downloaded from the cloud to the SD card of my cameras? Read Answer
  • Can my recordings be synchronized with my Google Drive or Dropbox account? Read Answer