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FAQ

  • What is D-Link's Nuclias Cloud SLA? Read Answer
  • Why can't I log in to the mydlink app (version 1.10 or earlier)? Read Answer
  • Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Read Answer
  • Why can’t I find some of my Schedules after updating to the new mydlink app ? Read Answer
  • Why can’t I find some of my Automation rules after updating to the new mydlink app ? Read Answer
  • Why can’t I download and update to the mydlink app version 2.00 ? Read Answer
  • How do I set up automated rules to control my smart plug and camera using the mydlink app (For LH series)? Read Answer
  • How do I migrate from the mydlink app to the new mydlink app version 2.00 ? Read Answer
  • Do I need to update to the new mydlink app on all my mobile devices ? Read Answer
  • Can I downgrade to the mydlink app version 1.12 or earlier? Read Answer
  • How do I reset my DSP-W218 ? Read Answer
  • What is Turbo Mode? Read Answer
  • How do I configure QoS (Quality of Service)/ Traffic Control settings on my router? Read Answer
  • How do I set up and install my Wireless Extender? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • How do I change the SSID/network name of the extended networks? Read Answer
  • How do I change the wireless channel on my router? Read Answer
  • How do I reset my Wi-Fi Extender to factory default settings? Read Answer
  • How do I upgrade the firmware on my DCH-M225? Read Answer