FAQ

  • How do I configure my cameras network settings Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • Can I record video from a Cloud Camera directly to my PC Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • Hvor finder jeg mydlink™ Home-app'en? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I remove my camera from my mydlink account Read Answer
  • How do I set up and install my DCS-942L? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • How to setup Motion detection ? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • What can I do if the wizard can NOT find NAS? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • What should I do if I can NOT set the device password Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • How to hard reset NAS Storage device to default settings? Read Answer
  • Does D-ViewCam Support MAC OS Read Answer
  • Does my Wi-Fi camera support SD Card recording ? Read Answer
  • What are the system requirements for D-ViewCam 3.x? Read Answer
  • What app does the DCS-935L work with? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • Why does the LED not light up? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • How does the Camera work while I am away from home? Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • How do I configure the audio settings (speaker and microphone) on my DCS-942L? Read Answer
  • How do I set up e-mail notifications on my Cloud Router using the mobile app? Read Answer
  • How to add 2nd camera to the same mydlink account? Read Answer
  • mydlink Lite crashes when DCS-5222LB1 or DCS-2330L is selected Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer