FAQ

  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How to setup Motion detection ? Read Answer
  • How does the Camera work while I am away from home? Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • How do I set up e-mail notifications on my Cloud Router using the mobile app? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • Hvor finder jeg mydlink™ Home-app'en? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I configure the audio settings (speaker and microphone) on my DCS-942L? Read Answer
  • How to add 2nd camera to the same mydlink account? Read Answer
  • mydlink Lite crashes when DCS-5222LB1 or DCS-2330L is selected Read Answer
  • How do I set up and install my DCS-942L? Read Answer
  • How do I set up and install my router? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • What app does the DCS-935L work with? Read Answer
  • How to hard reset NAS Storage device to default settings? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • How do I change the administrator password on my router? Read Answer
  • Why can’t the installation wizard on the CD find my network connected camera? Read Answer
  • Why can't I see the video from my camera on D-ViewCam? Read Answer
  • Does my security camera support Bluetooth ? How does it work ? Read Answer
  • Does my Wi-Fi camera support 2-way audio ? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when a Sound is detected ? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • How to update the firmware ? Read Answer
  • How do I access my Wi-Fi camera remotely ? Read Answer
  • Does my Wi-Fi camera support Night Vision? Read Answer
  • How to change camera connection type from wired to wireless through mydlink portal? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • How do I mount my camera to a wall or ceiling? Read Answer