FAQ

  • Minimum Requirements Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How to set up my camera using mydlink Lite App ? Read Answer
  • How to setup Motion detection ? Read Answer
  • How does the Camera work while I am away from home? Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • How do I set up the camera using the mydlink app ? Read Answer
  • How do setup email notifications on my mydlink camera Read Answer
  • What is the mydlink app ? Read Answer
  • How to add DCS-4705E to DNR-2020-04P ? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • How to check the firmware version installed on my device? Read Answer
  • How to set up wireless on my DCS-2670L? Read Answer
  • How do I set up e-mail notifications on my Cloud Router using the mobile app? Read Answer
  • What should I do if I always fail to set up my DCS 8000LH DCS 8100LH using the mydlink Lite app ? Read Answer
  • How to setup Motion Detection? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • Content Package Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • Camera Mounting Instructions Snap Mount Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • What is the difference between the Omna app and the Home app? Which one should I use? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • How do I manually upgrade the firmware of my camera? Read Answer
  • Hvor finder jeg mydlink™ Home-app'en? Read Answer
  • How do I set up motion detection using the mydlink app ? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I configure the audio settings (speaker and microphone) on my DCS-942L? Read Answer
  • How to add 2nd camera to the same mydlink account? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • mydlink Lite crashes when DCS-5222LB1 or DCS-2330L is selected Read Answer
  • How do I set up and install my DCS-942L? Read Answer
  • How do I set up and install my router? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • The LED on the front of the Omna is lit solid red after power up, what does this indicate? Read Answer