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FAQ

  • How do I configure my cameras network settings Read Answer
  • How do I cancel my subscription? (for iOS users) Read Answer
  • How do I login to my router? Read Answer
  • How do I remove my camera from my mydlink account Read Answer
  • How do I configure Port Forwarding on my router? Read Answer
  • My router or access point has two antennas which antenna connection should I connect my external antenna to? Read Answer
  • What is IGMP Snooping? Read Answer
  • What do the modes mean on my AP? Read Answer
  • Why can't I log in to the mydlink app (version 1.10 or earlier)? Read Answer
  • Why does my Covr Point keep losing connection? Read Answer
  • How do I change my Cloud Camera's Night Mode settings? Read Answer
  • How do I log into my router? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How to reset my router to factory default setting? Read Answer
  • How do I back up the Wi-Fi Extender’s configuration to my computer? Read Answer
  • How do I install my Wireless Adapter correctly in Windows Read Answer
  • How do I upgrade the firmware on my gaming router? Read Answer
  • How do I enable UPnP™ on my DIR series router? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I setup the built-in FTP Server? Read Answer