FAQ

  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • How many computers/devices can view a camera's Live View at the same time through the mydlink portal? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • How do I access my Wi-Fi camera remotely ? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • Minimum Requirements Read Answer
  • Camera Mounting Instructions Snap Mount Read Answer
  • Camera Placement Precautions Read Answer
  • How do I set up and install my DCS-942L? Read Answer
  • How do setup email notifications on my mydlink camera Read Answer
  • How do I check the hardware version of my DCS camera? Read Answer
  • How many users can I assign to the camera? Read Answer
  • How do I check what version of Java is installed on my Mac? Read Answer
  • How do I configure the motion detection on my camera DCS-5020L? Read Answer
  • What is the default IP address of the Camera? Read Answer
  • How do I change the password on my Baby Camera? Read Answer
  • How do I mount my DCS 942L to the wall or ceiling Read Answer
  • How to check the mac address of my camera ? Read Answer
  • Can the IP Surveillance software for DCS-2100 be used on my DCS-900? Read Answer
  • What do the red and green lights on the front of the DCS-2100 camera mean? Read Answer
  • How do I mount my camera to the wall or ceiling? Read Answer
  • Why can't I add my DCS-900 to the DVIEW CAM 1.10 surveillance software? Read Answer
  • What should I do if my camera is not detected by the mydlink Baby app? Read Answer
  • How to set up email alerts on your IP Camera DCS-932L? Read Answer
  • What operating systems and browsers do 1st Generation mydlink web portal support? Read Answer
  • How do I set an administrator (admin) password on my DCS-5020L? Read Answer
  • What is the maximum number of users that can be allowed to access DCS-2120 simultaneously? Read Answer
  • If I don't have a router how do I install the camera? Read Answer