FAQ

  • How do I update my DCH-S150, my DSP-W215 or my DCH-M225 firmware? Read Answer
  • How to install mydlink services plug-in on Chrome? Read Answer
  • What should I do if mydlink services plug-in (Uplayer) crashed or it keeps loading? Read Answer
  • How to install mydlink services plug-in on Firefox? Read Answer
  • What operating system and browsers does mydlink support? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • How do I setup my DCH-G020 using my iPad or iPhone? Read Answer
  • What should I do if mydlink keeps asking me to download the mydlink services plug-in but I have installed? Read Answer
  • How to setup the DSP-W215 Read Answer
  • How to install mydlink services plug-in on Windows Internet Explorer? Read Answer
  • How do I reset my Music Everywhere (DCH-M225) to factory default settings? Read Answer
  • How do I upgrade the firmware on my DCS-935L? Read Answer
  • How to install mydlink services plug-in on Safari? Read Answer
  • How do I unlink the DCH-Z110 from my Connected Home Hub? Read Answer
  • How to manually add DCH-Z120 to mydlink account Read Answer
  • How do I unlink the DCH-Z120 from my Connected Home Hub? Read Answer
  • How to configure DCH-M225 and play from a MAC? Read Answer
  • How do I see information about my DCS-935L using my Android device? Read Answer
  • Why does the LED not light up? Read Answer
  • How do I configure my DSP-W215 using my Android device? Read Answer
  • How to setup the DCS-935L Read Answer
  • How to Setup DSP-W215 with an iPad? Read Answer
  • Is this safe to download mydlink services plug-in from cloudfront.net to my computer? Read Answer
  • What battery reference is compatible with my DCH-Z510? Read Answer
  • How do I setup my DSP-W215 on my Android device? Read Answer
  • What app does the DCH-S150 work with? Read Answer
  • What app does the DSP-W215 work with? Read Answer
  • How to Configure DCH-M255 and play from a Windows PC or Laptop? Read Answer
  • How to configure DCH-M225 with an android device? Read Answer
  • How do I setup my DCH-Z110 using my iPad or iPhone? Read Answer
  • How to Change the Network Settings - DCH-M255? Read Answer
  • How do I set up PTZ presets in the DCS-5010L? Read Answer
  • Where can I find the mydlink Home app? Read Answer
  • Why mydlink asks me to update mydlink services plug-in? Read Answer
  • How do I add my DCH-Z510 to my mydlink account? Read Answer
  • What browsers can I use on my mac for mydlink devices? Read Answer
  • Why isn’t the Power/Status LED turning on when I plug in my DSP-W215? Read Answer
  • What should I do if I see the message Unable to access your device? Read Answer