Our rapid-response technical support is designed to ensure businesses get the best support for their unique environment. Our extended warranty and enhanced service packages increases the lengths of warranties and further minimises downtime.
Next Business Day Service
All D-Link products with a 5-year or Limited Lifetime warranty1 come with complimentary Next Business Day Service. D-Link will send out a replacement product to you on the next business day after acceptance of a product failure.
Same Business Day Service
Same Business Day Service is designed for ‘high availability’ businesses that require a rapid response within regular working hours. Once the product failure has been confirmed by D-Link, we will deliver a replacement product within 4 working hours, Monday to Friday from 8 am to 5 pm, excluding holidays.
3-Year Warranty Extension
For extra assurance, D-Link Assist gives you the option of extending warranties on any D-Link products you purchase by three years2. By extending the warranty, you will also automatically benefit from the complimentary Next Business Day Service.
1 Only for the duration of the hardware warranty for as long as the original buyer owns the product. Original proof of purchase may be required.
2 Optional chargeable 3-year extended warranty may be required. Excluding power supplies.