Soporte Técnico

What is Nuclias Cloud Networking Solution?

Nuclias by D-Link is a completed cloud-managed networking solution providing high-performance access points and switches for SMEs and MSPs.  Nuclias allows any organization with any level of IT resources to quickly and easily Setup, Configure, Monitor, Troubleshoot, and Manage, a wired or wireless network deployment remotely through a web portal and/or mobile apps.

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Manuales de la app Nuclias Connect

Interfaz Nuclias Cloud

Mira lo fácil que es la administración de redes unificadas 100% desde la nube, ¡ofrece ya a tus clientes el soporte como servicio y olvídate de los técnico in-situ!

How‑To Videos

Despliega Puntos de Acceso Wi‑Fi Profesionales a una red unificada con la app Nuclias Connect

En este video, aprenderás a aprovisionar puntos acceso wifi profesionales a una red unificada, con la app Nuclias Connect, desde tu perfil del controlador software gratuito D-Link Nuclias Connect.

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More "How‑to" videos:

  • Nuclias Cloud Tutorial Video - How to Add and Assign Licenses Ver respuesta
  • Nuclias Cloud Tutorial Video - How to Add and Register a Single or Multiple Devices Ver respuesta
  • Nuclias Cloud Tutorial Video - How to Configure a Captive Portal Ver respuesta
  • Nuclias Cloud Tutorial Video - How to Configure Advanced Radio Settings Ver respuesta
  • Nuclias Cloud Tutorial Video - How to Configure Advanced SSID Settings Ver respuesta
  • Nuclias Cloud Tutorial Video - How to Create a Custom Splash Page Ver respuesta

Configuration

More "Configuration" questions:

  • Can I pre-configure the settings on my Nuclias devices prior to delivering to the end-user site? Ver respuesta
  • Can you set a static IP address on Nuclias Access Points? Ver respuesta
  • Can I customise the captive portal with my own HTML code? How? Ver respuesta
  • What is the difference between admin, editor, monitor, and viewer users? Ver respuesta
  • How do I upgrade the firmware of the Nuclias Access Point? Ver respuesta
  • How can I move a device from one site to another site? Ver respuesta

Monitoring & Reporting

More "Monitoring & Reporting" questions:

  • How can adjust the amount of information displayed on the Access Point Page? Ver respuesta
  • How can I determine if the radio is enabled or disabled on AP? Ver respuesta
  • How can I find out if a user is logged into the Captive portal? Ver respuesta
  • How fast is the polling of data for Nuclias access points? Ver respuesta
  • What will happen to the statistics if I move a device from one Site to another? Ver respuesta
  • What will happen if the clock time on the devices is not synchronised with the NTP server? Ver respuesta

Troubleshooting

More "Troubleshooting" questions:

  • How to reset my Nuclias devices? Ver respuesta
  • What happens if a Nuclias Access Point cannot connect to Nuclias server? Ver respuesta
  • What is D-Link's Nuclias Cloud SLA? Ver respuesta
  • How to activate a complimentary license for my replacement Nuclias device ? Ver respuesta

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