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FAQ

  • Why does my Covr Point keep losing connection? Read Answer
  • What operating systems and browsers do 1st Generation mydlink web portal support? Read Answer
  • How do I change the wireless channel on my router? Read Answer
  • Why will my configuration not save? Read Answer
  • How many mydlink cloud recording subscriptions are available in the mydlink app? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • Why is my power-line ethernet adapter slower than 200Mbps? Read Answer
  • Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Read Answer
  • Can I transfer my subscription to my other mydlink account? Read Answer
  • Why won't my two DHP powerline devices connect together? Read Answer
  • What is the default username and password for my ADSL modem/router? Read Answer
  • How do I change the administrator password on my router? Read Answer
  • How do I set an administrator (admin) password on my DCS-2330L? Read Answer
  • Powerline Installations Considerations Read Answer
  • How many characters can be used for the Print Server name and port name in PS Admin? Read Answer
  • How do I reset my ADSL Router back to factory default settings? Read Answer
  • How do I reset my ADSL Ethernet modem back to factory default settings? Read Answer
  • How do I factory reset the DNS-313/323? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • How do I access my mydlink camera remotely? Read Answer