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FAQ

  • What is the default username and password for my ADSL modem/router? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • How do I remove my camera from my mydlink account Read Answer
  • Does my security camera support Bluetooth ? How does it work ? Read Answer
  • Does my Wi-Fi camera support 2-way audio ? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when a Sound is detected ? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • How to update the firmware ? Read Answer
  • How to setup Motion detection ? Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I change the wireless channel on my router? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I change the Wi-Fi password on my router? Read Answer
  • How to Setup a LAN Network with your DSL-3580L Router? Read Answer
  • Port forwarding for DSL-2750B Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • How do I disable or turn off the firewall on my router? Read Answer
  • How do I upgrade my firmware? Read Answer