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FAQ

  • What are the available cloud recording subscription plans? What is the appropriate plan for me? Read Answer
  • How do I login to my router? Read Answer
  • Where can I find the mydlink Home app? Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How do I log into my router Read Answer
  • My router is dropping connections, how to fix this? Read Answer
  • I have forgot my wireless password how do I recover it Read Answer
  • How do I configure Dynamic DNS on my router? Read Answer
  • How do I setup my ADSL router for Internet Access? Read Answer
  • How do I setup the built-in FTP Server? Read Answer
  • How do I update my device's firmware manually? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I setup Internet Connection on my DSL-3580L router? Read Answer
  • Is it mandatory to subscribe to the mydlink cloud recording service? Read Answer
  • How do I configure the wireless mode (802.11) on my router? Read Answer
  • Will the mydlink cloud recording service be available for all countries? Read Answer
  • The app has no sound. Read Answer
  • How many simultaneous users can my Wi-Fi network handle? Read Answer
  • How do I reset my camera to factory default settings? Read Answer