FAQ

  • How do I reset the Omna camera? Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • The video streaming is slow/stuttering. Read Answer
  • I used an Android device to set up my 180 Cam HD, but iOS users logging in with the same account cannot see the camera. What should I do? Read Answer
  • How do I set up One-Tap using the mydlink app ? Read Answer
  • How do I set up automation using the mydlink app ? Read Answer
  • What devices does the mydlink app support ? Read Answer
  • How do I set schedule to upgrade the firmware on the mydlink app ? Read Answer
  • How do I set up sound detection using the MyDlink App ? Read Answer
  • How do I set up motion detection using the mydlink app ? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • How do I set up the camera using the mydlink app ? Read Answer
  • Does DCS-2670L support Bluetooth to install ? Read Answer
  • Can I select a preferred schedule for camera firmware to automatically upgrade on the mydlink app ? Read Answer
  • Can I zoom in/out in the live view ? Read Answer
  • Will my devices be restored to factory defaults after transferring to the mydlink app ? Read Answer
  • Do I have to sign up for a new mydlink account when transferring to the mydlink app ? Read Answer
  • How many cameras can I watch at the same time ? Read Answer
  • How do I transfer my existing devices from the mydlink Lite app to the mydlink app ? Read Answer
  • What do I need to do before I upgrade from the mydlink Lite app to the mydlink app ? Read Answer
  • What are the differences between the mydlink Lite and the mydlink app ? Read Answer
  • What is the mydlink app ? Read Answer
  • My camera is not detected. Read Answer
  • How do I set up the Omna 180 Cam HD for motion detection events? Read Answer
  • I heard that the 180 Cam HD now supports remote viewing through the Omna app for iOS without needing a Home Hub (Apple TV or iPad at home). But when I tried to use the Omna app remotely, I could not connect to the camera. Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • The app has no sound. Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • What should I do if I always fail to set up my DCS 8000LH DCS 8100LH using the mydlink Lite app ? Read Answer
  • How do I manually upgrade the firmware on my mydlink camera Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do setup email notifications on my mydlink camera Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • I'm using the Setup Wizard for my camera, but it won't let me save the camera's password. Read Answer
  • Why there is no sound on D-ViewCam recording playback? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer