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FAQ

  • Looking for Information related to the MyDlink App ? Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • The image is out of focus. Read Answer
  • How can I configure the camera’s settings? Read Answer
  • How can I communicate through the camera? Read Answer
  • How can I communicate through the Baby camera using two-way audio? Read Answer
  • I no longer receive motion/sound detection notifications Read Answer
  • How do I register for a mydlink account? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How to change camera connection type from wired to wireless through mydlink portal? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • My camera is not detected. Read Answer
  • Why does the setup wizard for my DCS camera not work? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How to add 2nd camera to the same mydlink account? Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • How do I add a camera in D View Cam v3 x Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • How do I manually upgrade the firmware on my mydlink camera Read Answer
  • The app has no sound. Read Answer
  • How many cameras can I add to my mydlink account Read Answer
  • How do I configure Internet Explorer to allow ActiveX Controls for my mydlink camera Read Answer
  • I’m using Safari 6.1 or higher, and my microphone isn’t working for two-way audio. Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • How do I reset my mydlink account password Read Answer
  • How can I change the Wi-Fi network that my mydlink Baby Camera uses? Read Answer
  • How do I change the storage location in D ViewCam v3 x Read Answer
  • How do I set up and install my Baby Camera? Read Answer
  • How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
  • How to find Microsoft IE 11 on your new Windows® 10 Operating System Read Answer
  • Does D-ViewCam Support MAC OS Read Answer
  • How To Re-enable Java in Google Chrome Version 42? Read Answer
  • I use Mac OS X 10.7.x Lion, and I can’t see my camera’s Live View. What should I do? Read Answer
  • How many computers devices can view a camera s Live View at the same time through the mydlink portal Read Answer
  • What should I do if I can't see live view after upgrading to Java 8 u31 on my Windows computer? Read Answer