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FAQ

  • What is the default username and password for my ADSL modem/router? Read Answer
  • How do I reset my ADSL Router back to factory default settings? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • What should I do if mydlink keeps asking me to download the mydlink services plug-in but I have installed? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How to install mydlink services plug-in on Windows Internet Explorer? Read Answer
  • How do I update the firmware on my DSL router? Read Answer
  • Windows 7 - Basic Network Connection Setup Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How to install mydlink services plug-in on Firefox? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • What operating system and browsers does mydlink support? Read Answer
  • How to install mydlink services plug-in on Chrome? Read Answer
  • What should I do if mydlink services plug-in (Uplayer) crashed or it keeps loading? Read Answer
  • What should I do if I see the message Unable to access your device? Read Answer
  • How to install mydlink services plug-in on Safari? Read Answer
  • Is this safe to download mydlink services plug-in from cloudfront.net to my computer? Read Answer
  • Why mydlink asks me to update mydlink services plug-in? Read Answer
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  • How do I setup Internet Connection on my DSL-3580L router? Read Answer
  • How to Setup a LAN Network with your DSL-3580L Router? Read Answer