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FAQ

  • What kind of Hard Drive can be used with NVR? Read Answer
  • How many Cameras can connect to NVR? Read Answer
  • How do I playback and export video on my DNR-312L Read Answer
  • How do I backup video data from my DNR-312L? Read Answer
  • How can I restore the default administrator's password? Read Answer
  • What should I do if mydlink keeps asking me to download the mydlink services plug-in but I have installed? Read Answer
  • How to install mydlink services plug-in on Windows Internet Explorer? Read Answer
  • How to connect Network Cameras to NVR? Read Answer
  • How to install mydlink services plug-in on Firefox? Read Answer
  • What operating system and browsers does mydlink support? Read Answer
  • How to install mydlink services plug-in on Chrome? Read Answer
  • How do I setup my DNR-312L using the wizard? Read Answer
  • What should I do if mydlink services plug-in (Uplayer) crashed or it keeps loading? Read Answer
  • What should I do if I see the message Unable to access your device? Read Answer
  • How to install mydlink services plug-in on Safari? Read Answer
  • How can I view my camera's Live Video for longer than one minute? Read Answer
  • Is this safe to download mydlink services plug-in from cloudfront.net to my computer? Read Answer
  • Can I use NVR as a NAS? Read Answer
  • How do I add a camera to my DNR-312L? Read Answer
  • What kind of Cameras can connect to NVR? Read Answer
  • How can I delete the cameras binding with NVR? Read Answer
  • Why mydlink asks me to update mydlink services plug-in? Read Answer
  • How can I replace a failed disk drive? Read Answer
  • How can I check the disk status? Read Answer
  • How do I setup a scheduled recording in my DNR-312L? Read Answer
  • How do I setup motion detection in my cameras using my DNR-312L? Read Answer
  • How do I remove a camera from my DNR-312L? Read Answer
  • I have Google Chrome version 42 and cannot use mydlink.com Read Answer