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FAQ

  • How do I access the USB media that is connected to my router? Read Answer
  • What model support bridge mode? Read Answer
  • How do access media on my DIR-850L router using mydlink Shareport? Read Answer
  • What can I do if the router always shows "Loading" on mydlink portal? Read Answer
  • How do access media on my DIR-880L router using mydlink Shareport? Read Answer
  • How do I configure QoS (Quality of Service) settings on my router? Read Answer
  • How do I register for a mydlink account? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • What should I do if mydlink keeps asking me to download the mydlink services plug-in but I have installed? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I set up Website Filtering on my router? Read Answer
  • How do I change the SSID/network name of my router? Read Answer
  • How to install mydlink services plug-in on Windows Internet Explorer? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How to install mydlink services plug-in on Firefox? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I change the 802.11 mode on my router? Read Answer
  • What operating system and browsers does mydlink support? Read Answer
  • How do I change the Administrator password on my router? Read Answer
  • How to install mydlink services plug-in on Chrome? Read Answer
  • Can I connect a hub or switch to my D-Link router to add more computers? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • How do I log into my router Read Answer
  • How do I update my device's firmware manually? Read Answer
  • How do I configure SharePort Web Access on my router? Read Answer
  • What should I do if I forget my mydlink-enabled products device password Read Answer
  • How do I reset my router to factory default settings? Read Answer
  • How do I change the IP Address of my router? Read Answer
  • What should I do if mydlink services plug-in (Uplayer) crashed or it keeps loading? Read Answer
  • What should I do if I see the message Unable to access your device? Read Answer
  • How to install mydlink services plug-in on Safari? Read Answer
  • How do I reset my mydlink account password Read Answer
  • How do I set up and install my router? Read Answer
  • Is this safe to download mydlink services plug-in from cloudfront.net to my computer? Read Answer
  • How do I change my router's wireless settings using the mobile app? Read Answer
  • How do I upgrade the firmware on my router? Read Answer
  • How do I configure Port Forwarding on my router? Read Answer