FAQ

  • Error Unable to connect to mydlink website during Setup Wizard Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I reset the Omna camera? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • What do the red and green lights on the front of the DCS-2100 camera mean? Read Answer
  • The app has no sound. Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • Why does the setup wizard for my DCS camera not work? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • I no longer receive motion/sound detection notifications Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • How do I set up the Omna 180 Cam HD for motion detection events? Read Answer
  • How do I reset my mydlink account password Read Answer
  • How many users can I assign to the camera? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How do I change my router's wireless settings using the mobile app? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How do I find the IP address of my DCS-2330L and access the web-based user interface? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • What is the max SD card size supported on my mydlink camera Read Answer
  • How do I change the channel on my router? Read Answer
  • What can I do if the wizard can NOT find NAS? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How to check the mac address of my camera ? Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • I have mounted my camera upside down, how do I flip/mirror the image? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer
  • What should I do if my camera is not detected by the mydlink Baby app? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer