FAQ

  • How do I upgrade my firmware? Read Answer
  • I have a replacement/spare Boxee remote. How do I pair it with my Boxee Box? Read Answer
  • My software upgrade has failed why has this happened? Read Answer
  • My Boxee Box does not pick up my wireless network. Why? Read Answer
  • How do I add more apps to my library? Read Answer
  • What do I do if I have forgotten my password? Read Answer
  • How can I recommend content? Read Answer
  • I upgraded my Boxee Box successfully but now it freezes and shows a red screen. Read Answer
  • After upgrading and restarting the Boxee Box there is a black screen after the Boxee intro. What can I do to resolve this? Read Answer
  • How do I enable parental controls? Read Answer
  • What do I do if my screen freezes? Read Answer
  • My Boxee Box can’t find my media on my local network. Why? Read Answer
  • How can I sign up for social networks? Read Answer
  • How can I add friends to my Boxee community? Read Answer
  • How do I change my location settings? Read Answer
  • Can I use the wired and wireless connection with my Boxee Box at the same time? Read Answer
  • When playing online content my screen is blank and I can only hear the audio how do I fix this? Read Answer
  • Can I develop an app? Read Answer
  • Can I view the Boxee Box in my local language? Read Answer
  • How can I get local content on my Boxee Box? Read Answer
  • Why are SMB drives not connecting to my Boxee Box? Read Answer
  • What should I do if there isn’t any audio coming from my Boxee Box? Read Answer