FAQ
- After upgrading and restarting the Boxee Box there is a black screen after the Boxee intro. What can I do to resolve this? Read Answer
- My Boxee Box does not pick up my wireless network. Why? Read Answer
- How do I upgrade my firmware? Read Answer
- How do I enable parental controls? Read Answer
- How do I change my location settings? Read Answer
- I have a replacement/spare Boxee remote. How do I pair it with my Boxee Box? Read Answer
- How do I install the D-Link Media Server software? Read Answer
- Can I set my computer to use a static IP address instead of dynamic (automatic)? Read Answer
- How do I add more apps to my library? Read Answer
- How do I set up and install my Wi-Fi Audio Extender? Read Answer
- What is the maximum capacity hard drive I can install on the DSM-G600? Read Answer
- My software upgrade has failed why has this happened? Read Answer
- How do I reset my DCH-M225 to factory default settings? Read Answer
- What do I do if I have forgotten my password? Read Answer
- Can I use the wired and wireless connection with my Boxee Box at the same time? Read Answer
- What permissions do I have to read/write data to a USB hard drive connected to DSM-G600? Read Answer
- What kind of files are supported by the DSM-510? Read Answer
- Can I use my Universal remote control with the DSM-510? Read Answer
- How do I upgrade the firmware on my DCH-M225? Read Answer
- My Boxee Box can’t find my media on my local network. Why? Read Answer
- How do I update my media player? Read Answer
- How do I check what version of firmware my DSM-510 has? Read Answer
- I upgraded my Boxee Box successfully but now it freezes and shows a red screen. Read Answer
- How do I back up the DCH-M225’s configuration to my computer? Read Answer
- Can I develop an app? Read Answer
- How can I recommend content? Read Answer
- My remote control isn’t working. What can I do? Read Answer
- Why is my DSM-520 not recognising my USB hard drive or flash memory drive (e.g. USB flash drive)? Read Answer
- What should I do if there isn’t any audio coming from my Boxee Box? Read Answer
- Can the media player stream DRM protected files? Read Answer
- How do I enable audio streaming feature on my DCH-M225? Read Answer
- What do I do if my screen freezes? Read Answer
- Why do my WMA files fail to play? Read Answer
- I have forgotten my Extended Wi-Fi password, how do I recover it? Read Answer
- Why are SMB drives not connecting to my Boxee Box? Read Answer
- What is Firmware? Read Answer
- Can I use this device without internal drive installed only external USB connected hard drives? Read Answer
- General troubleshooting steps for the DSM-330 Read Answer
- How do I reset my DSM-510? Read Answer
- When I attempt to register my phone number through my DVC-1000 device I receive an error stating that the phone number is already registered. What can I do to correct this? Read Answer