FAQ

  • How many users can I assign to the camera? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • How To Re-enable Java in Google Chrome Version 42? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • How do I find the IP address of my DCS-2330L and access the web-based user interface? Read Answer
  • How to setup Motion detection ? Read Answer
  • How do I manually upgrade the firmware on my camera? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • What if I forget the Admin password for my camera? Read Answer
  • I have mounted my camera upside down, how do I flip/mirror the image? Read Answer
  • Does my security camera support Bluetooth ? How does it work ? Read Answer
  • How do I configure motion detection on my camera? Read Answer
  • Noisy images occur. How can I solve the problem? Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • How do I access my Wi-Fi camera remotely ? Read Answer
  • The image is out of focus, how do I correct it? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How do I set up and install my DCS-942L? Read Answer
  • How to update the firmware ? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How do I configure Sound Detection on my mydlink Baby Camera using the mydlink service? Read Answer
  • How to setup the DCS-935L Read Answer
  • How to check the mac address of my camera ? Read Answer
  • How do I check the hardware version of my DCS camera? Read Answer
  • How to setup Sound detection ? Read Answer
  • How do I set an administrator (admin) password on my DCS-5020L? Read Answer
  • How do I factory reset my DCS Camera? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • Can I set up my DCS-1000 camera as a webcam on my computer? Read Answer
  • What do the red and green lights on the front of the DCS-2100 camera mean? Read Answer
  • How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
  • How do I set up and install my mydlink Baby Camera? Read Answer