FAQ

  • How do I factory reset my DCS Camera? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • Why can't I add my DCS-900 to the DVIEW CAM 1.10 surveillance software? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • What should I do if my camera is not detected by the mydlink Baby app? Read Answer
  • How many users can I assign to the camera? Read Answer
  • How do I set up and install my DCS-942L? Read Answer
  • Recovery procedures of the cameras after bad flash firmware Read Answer
  • What do the red and green lights on the front of the DCS-2100 camera mean? Read Answer
  • How to set up email alerts on your IP Camera DCS-932L? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • What operating systems and browsers do 1st Generation mydlink web portal support? Read Answer
  • How to check the mac address of my camera ? Read Answer
  • How do I set an administrator (admin) password on my DCS-5020L? Read Answer
  • What is the maximum number of users that can be allowed to access DCS-2120 simultaneously? Read Answer
  • If I don't have a router how do I install the camera? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I configure Temperature Detection on my mydlink Baby Camera using the the mydlink service? Read Answer
  • How do I manually upgrade the firmware on my camera? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • How can I change the Wi-Fi network that my mydlink Baby Camera uses? Read Answer
  • How do I mount my DCS-5222L to the wall or ceiling? Read Answer
  • How do I set up and install my DCS-5020L? Read Answer
  • How can I adjust WDR to obtain a more realistic image against the contrasting variations of the dark and bright areas of DCS-6517 ? Read Answer
  • How do I setup my DCS-933L Camera as Extender / Repeater? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • Can I set up my DCS-1000 camera as a webcam on my computer? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • I have mounted my camera upside down, how do I flip/mirror the image? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • Which types of motion detection are available on my IP camera? Read Answer
  • Can the IP Surveillance software for DCS-2100 be used on my DCS-900? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • How to update the firmware ? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • Does D-ViewCam Support MAC OS Read Answer