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FAQ

  • How do I configure Internet Explorer to allow ActiveX Controls for my mydlink camera Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • How do I set up and install my Baby Camera? Read Answer
  • How to add 2nd camera to the same mydlink account? Read Answer
  • Why does Java not load when trying to view my camera through the mydlink portal in Mac OS 10.7? Read Answer
  • How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
  • How do I register for a mydlink account? Read Answer
  • What are the minimum system requirements for the mydlink Baby Camera? Read Answer
  • How can I communicate through the Baby camera using two-way audio? Read Answer
  • How can I change the Wi-Fi network that my mydlink Baby Camera uses? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • How do I manually upgrade the firmware on my mydlink camera Read Answer
  • How do I reset my mydlink account password Read Answer
  • What should I do if my camera is not detected by the mydlink Baby app? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • Does D-ViewCam Support MAC OS Read Answer
  • How many cameras can I add to my mydlink account Read Answer
  • How do I change the storage location in D ViewCam v3 x Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • I use Mac OS X 10.7.x Lion, and I can’t see my camera’s Live View. What should I do? Read Answer
  • How do you setup Motion Detection Recording in D ViewCam Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • How to change camera connection type from wired to wireless through mydlink portal? Read Answer
  • How many computers devices can view a camera s Live View at the same time through the mydlink portal Read Answer
  • How do I add a camera in D View Cam v3 x Read Answer
  • I’m using Safari 6.1 or higher, and I can’t view my camera’s Live View. Read Answer
  • What can I do if I have Java installation issues on Mac OS? Read Answer
  • Why didn't I receive the verification e mail when creating a mydlink account? Read Answer
  • How do I configure Motion Detection on my mydlink Baby Camera using the mydlink service? Read Answer
  • How do I configure Sound Detection on my mydlink Baby Camera using the mydlink service? Read Answer
  • I’m using Safari 6.1 or higher, and my microphone isn’t working for two-way audio. Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer