FAQ

  • I have a wireless D-Link camera and cannot connect it to my wifi. The router is an Apple AirPort. What can I do? Read Answer
  • I can’t install my DCS-8000LH – the app says I can’t connect to the camera. Why? Read Answer
  • I changed routers and now my wireless D-Link products don’t work. Why? Read Answer
  • How can I add more Covrs to my network? Read Answer
  • My DCS-2800KT kit won’t detect SD card, even though it’s inserted in the hub – what should I do? Read Answer
  • My camera is configured to record into the mydlink Cloud. Where can I find those recordings? Read Answer
  • I feel like I’m getting a lot of false alarms from my camera – is it normal? Read Answer
  • I want to add another camera to my DCS-2802KT kit. Can I do that? Read Answer
  • I can’t log in to my mydlink camera because I don’t know the admin password. Can I recover it? Read Answer
  • Why do I see only one network on my dual band router from the DIR range? Read Answer
  • Why is the connection slow or unstable on my LTE router if my internet provider has excellent LTE quality? Read Answer
  • I switched e-mails – how can I change e-mail for my mydlink account? Read Answer
  • I have set up my LH camera to send me push notifications, but it never does. What is wrong? Read Answer
  • How do I add my DCH-Z510 to my mydlink account? Read Answer
  • How do I reset the DSP-W215? Read Answer
  • How to setup the DSP-W215 Read Answer
  • How do I reset the DCH-S150? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • What app does the DSP-W215 work with? Read Answer
  • Why isn’t the Power/Status LED turning on when I plug in my DSP-W215? Read Answer
  • How to configure motion detection in DCS-935L using an Android device Read Answer
  • Where can I find the mydlink Home app? Read Answer
  • What app does the DCS-5010L work with? Read Answer
  • Why does the LED not light up? Read Answer
  • What can I do if I forget my camera password? Read Answer
  • How do I setup the DCH-S150 Read Answer
  • What app does the DCS-935L work with? Read Answer
  • How does the Camera work while I am away from home? Read Answer
  • How to manually add DCH-Z120 to mydlink account Read Answer
  • How do I connect a PC or other device to Music Everywhere (DCH-M225) if I have forgotten my Wi-Fi network name (SSID) or Wi-Fi password? Read Answer
  • How does the DSP-W215 work while I am away from home? Read Answer
  • How to setup the DCS-935L Read Answer
  • How do I setup my DCS-935L on my Android device? Read Answer
  • How does the Motion Sensor work while I am away from home? Read Answer
  • What app does the DCH-S150 work with? Read Answer
  • Why isn’t the Power/Status LED turning on when I plug in my DCH-S150? Read Answer