FAQ
- Can I record HD videos to mydlink cloud? Read Answer
- Why can’t I find some of my Schedules after updating to the new mydlink app ? Read Answer
- How many mydlink cloud recording subscriptions are available in the mydlink app? Read Answer
- How do I set up my camera using the mydlink app? Read Answer
- How do you delete videos based on day limits? Read Answer
- Why does my camera stop recording videos to the cloud? Read Answer
- What are the available cloud recording subscription plans? What is the appropriate plan for me? Read Answer
- Do I need to renew my subscription plan? Read Answer
- Can I downgrade to the mydlink app version 1.12 or earlier? Read Answer
- What is the mydlink cloud recording service? Read Answer
- Where are my videos stored? Read Answer
- Do I need to manage cloud storage space? Read Answer
- Can I transfer my subscription to my other mydlink account? Read Answer
- How do I record videos to my mobile device using the mydlink app? Read Answer
- Can I set up a time to overwrite videos on the cloud? Read Answer
- How do I set up automated rules to control my smart plug and camera using the mydlink app (For LH series)? Read Answer
- How do I add the cloud recording service on my camera? Read Answer
- What can I do if I can’t find footage in the cloud? Read Answer
- Why can’t I find some of my Automation rules after updating to the new mydlink app ? Read Answer
- How do I migrate from the mydlink app to the new mydlink app version 2.00 ? Read Answer
- Can videos be downloaded from the cloud to the SD card of my cameras? Read Answer
- Does cloud recording support continuous recordings or schedule recordings? Read Answer
- Can I download my video clips on my mobile device? Read Answer
- Can I remove cloud record videos manually? Read Answer
- How does D-Link keep my videos private and secure in the cloud? Read Answer
- Why can’t I find my Favorites in the new mydlink app ? Read Answer
- Why can’t I find my One Tap in the new mydlink app ? Read Answer