FAQ

  • How to access MyDlink 1st gen Portal in Edge ? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
  • Unde pot găsi aplicaţia mydlink™ Home? Read Answer
  • I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I access my Wi-Fi camera remotely ? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How to setup Motion detection ? Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How many cameras can I add to my mydlink account Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • What app does the DCS-935L work with? Read Answer
  • How to update the firmware ? Read Answer
  • What Google Assistant Commands can I use to control the mydlink devices ? Read Answer
  • How does the Camera work while I am away from home? Read Answer
  • How do I configure the audio settings (speaker and microphone) on my DCS-942L? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • How do I block devices using the mobile app? Read Answer
  • How do I change the IP address on my router? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • Does my security camera support Bluetooth ? How does it work ? Read Answer
  • Does my Wi-Fi camera support SD Card recording ? Read Answer
  • Does my Wi-Fi camera support 2-way audio ? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How to setup Sound detection ? Read Answer