FAQ

  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How many computers/devices can view a camera's Live View at the same time through the mydlink portal? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • What Google Assistant Commands can I use to control the mydlink devices ? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • How does the Camera work while I am away from home? Read Answer
  • How do I configure the audio settings (speaker and microphone) on my DCS-942L? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • Unde pot găsi aplicaţia mydlink™ Home? Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • How do I block devices using the mobile app? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How do I change the IP address on my router? Read Answer
  • How do I set up One-Tap using the mydlink app ? Read Answer
  • How do I set up automation using the mydlink app ? Read Answer
  • What devices does the mydlink app support ? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • How do I set schedule to upgrade the firmware on the mydlink app ? Read Answer
  • How do I set up sound detection using the MyDlink App ? Read Answer
  • How do I set up motion detection using the mydlink app ? Read Answer
  • How do I set up the camera using the mydlink app ? Read Answer
  • Does DCS-2670L support Bluetooth to install ? Read Answer
  • Can I select a preferred schedule for camera firmware to automatically upgrade on the mydlink app ? Read Answer
  • What should I do if I always fail to set up my DCS 8000LH DCS 8100LH using the mydlink Lite app ? Read Answer
  • Can I zoom in/out in the live view ? Read Answer
  • Will my devices be restored to factory defaults after transferring to the mydlink app ? Read Answer
  • Do I have to sign up for a new mydlink account when transferring to the mydlink app ? Read Answer
  • How many cameras can I watch at the same time ? Read Answer
  • How do I transfer my existing devices from the mydlink Lite app to the mydlink app ? Read Answer
  • What do I need to do before I upgrade from the mydlink Lite app to the mydlink app ? Read Answer
  • What are the differences between the mydlink Lite and the mydlink app ? Read Answer
  • What is the mydlink app ? Read Answer
  • Camera Mounting Instructions Snap Mount Read Answer
  • Camera Mounting Instructions Threaded Mount Read Answer