FAQ

  • How do I setup the Smart Guard System to monitor events on my camera using D-ViewCam v3.x? Read Answer
  • Why my camera is not compatible with my DNR ? Read Answer
  • mydlink Lite crashes when DCS-5222LB1 or DCS-2330L is selected Read Answer
  • How many cameras can I watch at the same time ? Read Answer
  • How do I reset my DSP-W218 ? Read Answer
  • How do I increase the resolution of my camera when viewing through the mydlink mobile app? Read Answer
  • Why can’t I find some of my Schedules after updating to the new mydlink app ? Read Answer
  • Why can't I log in to the mydlink app (version 1.10 or earlier)? Read Answer
  • Do I need to update to the new mydlink app on all my mobile devices ? Read Answer
  • Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Read Answer
  • How do I set up automated rules to control my smart plug and camera using the mydlink app (For LH series)? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • Does my Wi-Fi camera support Night Vision? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I set up sound detection using the mydlink app? (For L series) Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I set up my camera using the mydlink app? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • What are the differences between the mydlink Lite and the mydlink app ? Read Answer
  • How do I set up the camera using the mydlink app ? Read Answer
  • How many users can I assign to the camera? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • Can I share my video in the cloud with other mydlink accounts? Read Answer
  • Can I share my video with other people? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • How do I set up and install my Baby Camera? Read Answer
  • Content Package Read Answer
  • Error Unable to connect to mydlink website during Setup Wizard Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • Can I downgrade to the mydlink app version 1.12 or earlier? Read Answer
  • Why can’t I download and update to the mydlink app version 2.00 ? Read Answer
  • Why can’t I find my Favorites in the new mydlink app ? Read Answer
  • How do I register for a mydlink account? Read Answer
  • My camera is not detected. Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • How do I factory reset my DCS Camera? Read Answer