FAQ

  • How can I watch my camera’s live video without a time limit? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • Hvor finner jeg mydlink™ Home-appen? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • How do I access my Wi-Fi camera remotely ? Read Answer
  • What can I do if I have Java installation issues on Mac OS? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How do I mount my camera to a wall or ceiling? Read Answer
  • What do I do if I forget the login username & password of my camera? Read Answer
  • What are the system requirements for D-ViewCam 3.x? Read Answer
  • Why does the LED not light up? Read Answer
  • How do I configure motion detection on my camera? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • How do I configure the audio settings (microphone) on my DCS-2330L? Read Answer
  • How do I set up e-mail notifications on my Cloud Router using the mobile app? Read Answer
  • How do I set up and install my Baby Camera? Read Answer
  • mydlink Lite crashes when DCS-5222LB1 or DCS-2330L is selected Read Answer
  • How do I increase the resolution of my camera when viewing through the mydlink mobile app? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • Does my Wi-Fi camera support Night Vision? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do you setup Motion Detection Recording in D ViewCam Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • How does the Camera work while I am away from home? Read Answer
  • Does my security camera support Bluetooth ? How does it work ? Read Answer
  • What app does the DCS-935L work with? Read Answer
  • How do I configure the audio settings (speaker and microphone) on my DCS-942L? Read Answer
  • What should I do if my camera is not detected by the mydlink Baby app? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • Where are my snapshots saved to? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer