FAQ

  • What do I need to do before I upgrade from the mydlink Lite app to the mydlink app ? Read Answer
  • What is the mydlink app ? Read Answer
  • What are the differences between the mydlink Lite and the mydlink app ? Read Answer
  • Will my devices be restored to factory defaults after transferring to the mydlink app ? Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • Why does the LED not light up? Read Answer
  • Do I have to sign up for a new mydlink account when transferring to the mydlink app ? Read Answer
  • How to add DCS-4705E to DNR-2020-04P ? Read Answer
  • How do setup email notifications on my mydlink camera Read Answer
  • Can I select a preferred schedule for camera firmware to automatically upgrade on the mydlink app ? Read Answer
  • How do I set up the camera using the mydlink app ? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • How do you setup Motion Detection Recording in D ViewCam Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • What Google Assistant Commands can I use to control the mydlink devices ? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • How does the Camera work while I am away from home? Read Answer
  • Does my security camera support Bluetooth ? How does it work ? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
  • How many cameras can I watch at the same time ? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • What app does the DCS-935L work with? Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • What devices does the mydlink app support ? Read Answer
  • How do I set up motion detection using the mydlink app ? Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • How to set up my camera using mydlink Lite App ? Read Answer
  • Can the Internet Camera be setup as a PC-cam on a computer? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • Minimum Requirements Read Answer
  • How to check the firmware version installed on my device? Read Answer
  • What is the maximum SD card size compatible with DCS-2670L? Read Answer