FAQ
- Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Read Answer
- Why my camera is not compatible with my DNR ? Read Answer
- Why can’t I download and update to the mydlink app version 2.00 ? Read Answer
- How to access MyDlink 1st gen Portal in Edge ? Read Answer
- How can I activate or upgrade the cloud recording service Read Answer
- What can I do if my Wi-Fi camera is not working correctly ? Read Answer
- How to check the mac address of my camera ? Read Answer
- Surveillance cameras : how to choose ? Read Answer
- How do I access my mydlink camera remotely? Read Answer
- What are the minimum system requirements for the mydlink Baby Camera? Read Answer
- How do I remove/block users from my wireless network on my mydlink router? Read Answer
- How do I set up my camera using the mydlink app? Read Answer
- I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
- How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
- The app has no sound. Read Answer
- How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer
- How to setup Motion detection ? Read Answer
- How do I remove my camera from my mydlink account Read Answer
- My mydlink-enabled product is "Offline". Read Answer
- How do I reset my mydlink camera settings to factory defaults Read Answer
- How do I reset my camera to factory default settings? Read Answer
- How do I configure my cameras network settings Read Answer
- Is it mandatory to subscribe to the mydlink cloud recording service? Read Answer
- How many cameras can I add to my mydlink account Read Answer
- I no longer receive motion/sound detection notifications. Read Answer
- What are the available cloud recording subscription plans? What is the appropriate plan for me? Read Answer
- Why does my camera stop recording videos to the cloud? Read Answer
- How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
- I'm getting error Unable to add this device to your mydlink account during my mydlink camera setup Read Answer
- Minimum Requirements Read Answer
- Does cloud recording support continuous recordings or schedule recordings? Read Answer
- How do I change the administrator password on my router? Read Answer
- How do I watch cloud recorded videos? Read Answer
- How do I remove cloud recorded videos? Read Answer
- How do I factory reset my DCS Camera? Read Answer
- How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
- Why can't I log in to the mydlink app (version 1.10 or earlier)? Read Answer
- How do I record videos to my mobile device using the mydlink app? Read Answer
- Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
- How do I set up my DCS-2802KT-EU? Read Answer