FAQ
- I can’t receive the verification e-mail for my mydlink account Read Answer
- What can I do if my Wi-Fi camera is not working correctly ? Read Answer
- What can I do if I can NOT see live video on mydlink app successfully? Read Answer
- The video streaming is slow/stuttering. Read Answer
- Does my security camera support Bluetooth ? How does it work ? Read Answer
- Where can I find the mydlink Home app? Read Answer
- How do I configure my cameras network settings Read Answer
- How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
- How many mydlink cloud recording subscriptions are available in the mydlink app? Read Answer
- The image is out of focus. Read Answer
- What is the max SD card size supported on my mydlink camera Read Answer
- How do I mount my camera to the wall or ceiling? Read Answer
- I no longer receive motion/sound detection notifications Read Answer
- How do I access my mydlink camera remotely? Read Answer
- How do I remove/block users from my wireless network on my mydlink router? Read Answer
- How do I setup the Smart Guard System to monitor events on my camera using D-ViewCam v3.x? Read Answer
- How do I set up scheduled recording in D-ViewCam? Read Answer
- What should I do if my camera is not detected by the mydlink Baby app? Read Answer
- Why there is no sound on D-ViewCam recording playback? Read Answer
- How do I find the device Hardware Version? Read Answer
- How do I setup and install my DCS 5222L Read Answer
- Why can’t I find some of my Schedules after updating to the new mydlink app ? Read Answer
- How do I set up automated rules to control my smart plug and camera using the mydlink app (For LH series)? Read Answer
- How do I migrate from the mydlink app to the new mydlink app version 2.00 ? Read Answer
- Can I downgrade to the mydlink app version 1.12 or earlier? Read Answer
- How do I set up my camera using the mydlink app? Read Answer
- How do I record videos to my mobile device using the mydlink app? Read Answer
- How do I add the cloud recording service on my camera? Read Answer
- Do I need to manage cloud storage space? Read Answer
- Does cloud recording support continuous recordings or schedule recordings? Read Answer
- Do I need to renew my subscription plan? Read Answer
- Can videos be downloaded from the cloud to the SD card of my cameras? Read Answer
- Can I transfer my subscription to my other mydlink account? Read Answer
- Can I set up a time to overwrite videos on the cloud? Read Answer
- Can I remove cloud record videos manually? Read Answer
- Can I record HD videos to mydlink cloud? Read Answer
- Can I download my video clips on my mobile device? Read Answer
- How do you delete videos based on day limits? Read Answer
- What are the available cloud recording subscription plans? What is the appropriate plan for me? Read Answer
- What is the mydlink cloud recording service? Read Answer