Domande frequenti (FAQ)

  • What can I do if I can’t find footage in the cloud? Leggi la risposta
  • Why can’t I create new rules or schedules after updating to the new mydlink app v2.00? Leggi la risposta
  • Why can't I log in to the mydlink app (version 1.10 or earlier)? Leggi la risposta
  • Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Leggi la risposta
  • Why can’t I find some of my Automation rules after updating to the new mydlink app ? Leggi la risposta
  • Why can’t I download and update to the mydlink app version 2.00 ? Leggi la risposta
  • How do I set up automated rules to control my smart plug and camera using the mydlink app (For LH series)? Leggi la risposta
  • How do I migrate from the mydlink app to the new mydlink app version 2.00 ? Leggi la risposta
  • How do I reset my DSP-W218 ? Leggi la risposta
  • Why can’t I find some of my Schedules after updating to the new mydlink app ? Leggi la risposta
  • How do I set up motion detection using the mydlink app? (For L series) Leggi la risposta
  • How do I set up my camera using the mydlink app? Leggi la risposta
  • How do I set up motion detection using the mydlink app? (For LH series) Leggi la risposta
  • How do I watch cloud recorded videos? Leggi la risposta
  • Does cloud recording support continuous recordings or schedule recordings? Leggi la risposta
  • Why can’t I find my Favorites in the new mydlink app ? Leggi la risposta
  • Do I need to update to the new mydlink app on all my mobile devices ? Leggi la risposta
  • Can I downgrade to the mydlink app version 1.12 or earlier? Leggi la risposta
  • How can I activate or upgrade the cloud recording service Leggi la risposta
  • How do I set up sound detection using the mydlink app? (For L series) Leggi la risposta