Domande frequenti (FAQ)

  • Why can’t I download and update to the mydlink app version 2.00 ? Leggi la risposta
  • Do I need to update to the new mydlink app on all my mobile devices ? Leggi la risposta
  • Does cloud recording support continuous recordings or schedule recordings? Leggi la risposta
  • Why can’t I create new rules or schedules after updating to the new mydlink app v2.00? Leggi la risposta
  • Why can't I log in to the mydlink app (version 1.10 or earlier)? Leggi la risposta
  • Why can’t I find my Favorites in the new mydlink app ? Leggi la risposta
  • Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Leggi la risposta
  • How do I set up automated rules to control my smart plug and camera using the mydlink app (For LH series)? Leggi la risposta
  • How do I reset my DSP-W218 ? Leggi la risposta
  • Why can’t I find some of my Schedules after updating to the new mydlink app ? Leggi la risposta
  • Can I downgrade to the mydlink app version 1.12 or earlier? Leggi la risposta
  • How do I set up motion detection using the mydlink app? (For L series) Leggi la risposta
  • Do I need to manage cloud storage space? Leggi la risposta
  • Do I need to renew my subscription plan? Leggi la risposta
  • Can videos be downloaded from the cloud to the SD card of my cameras? Leggi la risposta
  • Can my recordings be synchronized with my Google Drive or Dropbox account? Leggi la risposta
  • Can I transfer my subscription to my other mydlink account? Leggi la risposta
  • Can I share my video with other people? Leggi la risposta
  • Can I share my video in the cloud with other mydlink accounts? Leggi la risposta
  • Can I set up a time to overwrite videos on the cloud? Leggi la risposta