FAQ

  • What do I do if I forget the login username & password of my camera? Read Answer
  • How to install mydlink plugin on Mac OS 10.12 Read Answer
  • What should I do if I can NOT set the device password Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I set an administrator (admin) password on my DCS-942L? Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • Why does the LED not light up? Read Answer
  • How do I find the IP address of my DCS-2330L and access the web-based user interface? Read Answer
  • How do I configure mydlink SharePort Web Access on my router? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • How many cameras can I add to my mydlink account Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • How do I register for a mydlink account? Read Answer
  • What can I do when Active X fails to install during my mydlink camera setup? Read Answer
  • Gdje mogu pronaći aplikaciju mydlink™ Home? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How to change camera connection type from wired to wireless through mydlink portal? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I configure the audio settings (speaker and microphone) on my DCS-942L? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • How does the Camera work while I am away from home? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • How do I reset my mydlink account password Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • Does my security camera support Bluetooth ? How does it work ? Read Answer
  • Does my Wi-Fi camera support SD Card recording ? Read Answer
  • Does my Wi-Fi camera support 2-way audio ? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when a Sound is detected ? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • How to update the firmware ? Read Answer
  • How to setup Motion detection ? Read Answer