FAQ

  • Surveillance cameras : how to choose ? Read Answer
  • ONVIF Support for New mydlink Cameras Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • Can I change my subscription plan? Read Answer
  • ΠΟΥ ΜΠΟΡΩ ΝΑ ΒΡΩ ΤΗΝ ΕΦΑΡΜΟΓΗ mydlink™ Home; Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • How do I set up the camera using the mydlink app ? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How many mydlink cloud recording subscriptions are available in the mydlink app? Read Answer
  • How do I set up my camera using the mydlink app? Read Answer
  • How do I add the cloud recording service on my camera? Read Answer
  • Can I record HD videos to mydlink cloud? Read Answer
  • What operating systems and browsers do 1st Generation mydlink web portal support? Read Answer
  • How do I reset my DSP-W218 ? Read Answer
  • What is the mydlink cloud recording service? Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • How do I migrate from the mydlink app to the new mydlink app version 2.00 ? Read Answer
  • The image is out of focus, how do I correct it? Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • Why my camera is not compatible with my DNR ? Read Answer
  • How do I reset my D-Link IP camera back to factory default settings? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • Why didn't I receive the verification e mail when creating a mydlink account? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I setup the Smart Guard System to monitor events on my camera using D-ViewCam v3.x? Read Answer
  • How do I record videos to my mobile device using the mydlink app? Read Answer
  • What is the default IP address of the Camera? Read Answer
  • How do I setup the D ViewCam Mobile app with my D Link NVR Read Answer
  • Do I need to update to the new mydlink app on all my mobile devices ? Read Answer
  • Why can't I log in to the mydlink app (version 1.10 or earlier)? Read Answer
  • Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Read Answer
  • Why can’t I find some of my Schedules after updating to the new mydlink app ? Read Answer
  • Why can’t I find some of my Automation rules after updating to the new mydlink app ? Read Answer
  • Why can’t I download and update to the mydlink app version 2.00 ? Read Answer
  • How do I set up automated rules to control my smart plug and camera using the mydlink app (For LH series)? Read Answer
  • Can I downgrade to the mydlink app version 1.12 or earlier? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • What can I do if the wizard can NOT find NAS? Read Answer