FAQ

  • How to check the mac address of my camera ? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I access my mydlink camera remotely? Read Answer
  • What are the minimum system requirements for the mydlink Baby Camera? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I manually upgrade the firmware on my mydlink Baby Camera using a computer with a Mac operating system? Read Answer
  • How do I manually upgrade the firmware on my baby camera using Windows®? Read Answer
  • Hvor finder jeg mydlink™ Home-app'en? Read Answer
  • Error Unable to connect to mydlink website during Setup Wizard Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • Why does the mydlink Mobile App connection work on Wi Fi but not on my 3G or 4G Connection Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • Active X fails to install during my mydlink camera setup Read Answer
  • $name Read Answer
  • How do I configure Internet Explorer® to allow ActiveX Controls? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I configure my cameras network settings Read Answer
  • Can I record video from a Cloud Camera directly to my PC Read Answer
  • How do I register for a mydlink account? Read Answer
  • How do I remove my camera from my mydlink account Read Answer
  • How do I set up and install my DCS-942L? Read Answer
  • How can I watch my camera’s live video without a time limit? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • How to setup Motion detection ? Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • What can I do if the wizard can NOT find NAS? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • What should I do if I can NOT set the device password Read Answer
  • How do I configure my camera's wireless settings? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • How to hard reset NAS Storage device to default settings? Read Answer
  • Does D-ViewCam Support MAC OS Read Answer
  • Does my Wi-Fi camera support SD Card recording ? Read Answer
  • What are the system requirements for D-ViewCam 3.x? Read Answer
  • What app does the DCS-935L work with? Read Answer