What can I do if I can’t find footage in the cloud?
There are several reasons why you can’t find videos:
1. The subscription plan expired.
2. Videos have overwritten a recording to your subscription plan (ex. Days/storage limit).
3. Videos are uploaded under a lower bandwidth environment and can be missed in this case.
4. Check if you’re enabled the selected camera for cloud recording.
1. The subscription plan expired.
2. Videos have overwritten a recording to your subscription plan (ex. Days/storage limit).
3. Videos are uploaded under a lower bandwidth environment and can be missed in this case.
4. Check if you’re enabled the selected camera for cloud recording.
2 Други потребители намират това за полезно.
Беше ли това полезно за Вас?2 Други потребители намират това за полезно.
Благодарим Ви за обратната връзка.
Съжаляваме, че не успяхме да помогнем! Натиснете тук за повече Въпроси и отговори или за да отидете в секция Поддръжка.