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FAQ

  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I change the login password to my DIR router? Read Answer
  • How do I reset my router to factory default settings? Read Answer
  • How do I block devices using the mobile app? Read Answer
  • How do I change the Wi-Fi password on my router? Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • How do I find the device Hardware Version? Read Answer
  • How do I open/change NAT settings for my Playstation 3 using my DIR series router? Read Answer
  • How do I view which websites have visited through my mydlink router? Read Answer
  • How do I upgrade the firmware on my router? Read Answer
  • How do I change my routers IP Address? Read Answer
  • What can I do if the router always shows "Loading" on mydlink portal? Read Answer
  • I have forgot my wireless password how do I recover it Read Answer
  • How do I configure SharePort Web Access on my DIR Series Router? Read Answer
  • How do I change the 802.11 mode on my router? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I register for a mydlink account? Read Answer
  • How do I configure Dynamic DNS on my DIR Series router? Read Answer
  • How do I log into my router? Read Answer
  • How do I set up and install my router? Read Answer
  • How do I configure INBOUND FILTERS on my DIR Series Router? Read Answer
  • How do I disable UPnP on my DIR Series Router? Read Answer
  • How do I change my router's wireless settings using the mobile app? Read Answer
  • How do I recover my wireless network’s password? Read Answer
  • How do I configure port forwarding on my router? Read Answer
  • How do I log into my router Read Answer
  • How do I set up e-mail notifications on my Cloud Router using the mobile app? Read Answer
  • How do I change my Cloud Router's wireless settings? Read Answer
  • How do I change the administrator password on my router? Read Answer
  • What should I do if I forget my mydlink-enabled products device password Read Answer
  • How do I change the SSID/network name of my router? Read Answer
  • How do I hard reset my device back to the factory default settings? Read Answer
  • How do I disable the Wireless on my DIR Series Router? Read Answer
  • How to hard reset my router to default settings? Read Answer
  • How do I set up Website Filtering on my router? Read Answer
  • How do I update my device's firmware manually? Read Answer
  • How do I configure MAC filtering on my DIR/WBR series router? Read Answer
  • How do I reset my DIR Series router to factory default from the web-based configuration? Read Answer