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FAQ

  • Looking for Information related to the MyDlink App ? Read Answer
  • Can I select a preferred schedule for camera firmware to automatically upgrade on the mydlink app ? Read Answer
  • What should I do if I always fail to set up my DCS 8000LH DCS 8100LH using the mydlink Lite app ? Read Answer
  • Can I zoom in/out in the live view ? Read Answer
  • Will my devices be restored to factory defaults after transferring to the mydlink app ? Read Answer
  • Do I have to sign up for a new mydlink account when transferring to the mydlink app ? Read Answer
  • How many cameras can I watch at the same time ? Read Answer
  • How do I transfer my existing devices from the mydlink Lite app to the mydlink app ? Read Answer
  • What do I need to do before I upgrade from the mydlink Lite app to the mydlink app ? Read Answer
  • What are the differences between the mydlink Lite and the mydlink app ? Read Answer
  • What is the mydlink app ? Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • Does my Wi-Fi camera support 2-way audio ? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when a Sound is detected ? Read Answer
  • How to update the firmware ? Read Answer
  • How to setup Motion detection ? Read Answer
  • How to setup Sound detection ? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • How do I access my Wi-Fi camera remotely ? Read Answer
  • What Google Assistant Commands can I use to control the mydlink devices ? Read Answer
  • Does my security camera support Bluetooth ? How does it work ? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • Does my security camera support extender mode ? Read Answer
  • Does my Wi-Fi camera support Night Vision? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer
  • How to check the mac address of my camera ? Read Answer
  • Does my Wi-Fi camera support SD Card recording ? Read Answer
  • How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer