FAQ

  • How to view my 1st generation mydlink camera on macOS Catalina 10.15 ? Read Answer
  • How to add DCS-4705E to DNR-2020-04P ? Read Answer
  • How do I find the device Hardware Version? Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • Can the Internet Camera be setup as a PC-cam on a computer? Read Answer
  • How do I configure the audio settings (speaker and microphone) on my DCS-942L? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • What do I do if I forget the login username & password of my mydlink camera? Read Answer
  • How do I change the LAN IP address of my camera? Read Answer
  • I can't hear audio from my Cloud Camera in the mobile app. Read Answer
  • How do I remove my camera from my mydlink account Read Answer
  • What should I do if I always fail to set up my DCS 8000LH DCS 8100LH using the mydlink Lite app ? Read Answer
  • I'm getting error Cannot find Camera during my Mydlink camera setup Read Answer
  • What should I do if the setup wizard can't find my device? Read Answer
  • How do I set up One-Tap using the mydlink app ? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I set up automation using the mydlink app ? Read Answer
  • What devices does the mydlink app support ? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • How do I set schedule to upgrade the firmware on the mydlink app ? Read Answer
  • How do I set up sound detection using the MyDlink App ? Read Answer
  • How do I set up motion detection using the mydlink app ? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • How do I set up the camera using the mydlink app ? Read Answer
  • Does DCS-2670L support Bluetooth to install ? Read Answer
  • Can I select a preferred schedule for camera firmware to automatically upgrade on the mydlink app ? Read Answer
  • Can I zoom in/out in the live view ? Read Answer
  • Will my devices be restored to factory defaults after transferring to the mydlink app ? Read Answer
  • Do I have to sign up for a new mydlink account when transferring to the mydlink app ? Read Answer
  • How many cameras can I watch at the same time ? Read Answer
  • How do I transfer my existing devices from the mydlink Lite app to the mydlink app ? Read Answer
  • What do I need to do before I upgrade from the mydlink Lite app to the mydlink app ? Read Answer
  • What are the differences between the mydlink Lite and the mydlink app ? Read Answer
  • What is the mydlink app ? Read Answer
  • Camera Mounting Instructions Snap Mount Read Answer
  • Camera Mounting Instructions Threaded Mount Read Answer