FAQ

  • How do I set up One-Tap using the mydlink app ? Read Answer
  • How do I set up automation using the mydlink app ? Read Answer
  • What devices does the mydlink app support ? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • How do I set schedule to upgrade the firmware on the mydlink app ? Read Answer
  • How do I set up sound detection using the MyDlink App ? Read Answer
  • How do I set up motion detection using the mydlink app ? Read Answer
  • Looking for Information related to the MyDlink App ? Read Answer
  • How do I set up the camera using the mydlink app ? Read Answer
  • Does DCS-2670L support Bluetooth to install ? Read Answer
  • Can I select a preferred schedule for camera firmware to automatically upgrade on the mydlink app ? Read Answer
  • What should I do if I always fail to set up my DCS 8000LH DCS 8100LH using the mydlink Lite app ? Read Answer
  • Can I zoom in/out in the live view ? Read Answer
  • Will my devices be restored to factory defaults after transferring to the mydlink app ? Read Answer
  • Do I have to sign up for a new mydlink account when transferring to the mydlink app ? Read Answer
  • How many cameras can I watch at the same time ? Read Answer
  • How do I transfer my existing devices from the mydlink Lite app to the mydlink app ? Read Answer
  • What do I need to do before I upgrade from the mydlink Lite app to the mydlink app ? Read Answer
  • What are the differences between the mydlink Lite and the mydlink app ? Read Answer
  • What is the mydlink app ? Read Answer
  • Camera Mounting Instructions Snap Mount Read Answer
  • Camera Mounting Instructions Threaded Mount Read Answer
  • Camera Placement Precautions Read Answer
  • Content Package Read Answer
  • Minimum Requirements Read Answer
  • How do I set up the mydlink devices with the Google Assistant? Read Answer
  • My camera is not detected. Read Answer
  • How do I setup and install my DCS 5222L Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • The app has no sound. Read Answer
  • How do I view the photos and videos taken by the camera? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • How do I manually upgrade the firmware on my mydlink camera Read Answer
  • Does my security camera support Bluetooth ? How does it work ? Read Answer
  • Does my Wi-Fi camera support SD Card recording ? Read Answer
  • Does my Wi-Fi camera support 2-way audio ? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
  • How to send an Email Notification from my Wi-Fi camera when a Sound is detected ? Read Answer
  • What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer
  • I can’t receive the verification e-mail for my mydlink account Read Answer