Support Request
Please fill in the following form. Certain fields are optional.
Open a new request
I already have ticket/case number
Ticket/case number*
Contact details
First name*
Last name*
Company
Street & number*
Postcode*
City*
E-mail address*
Phone*
Country
I confirm that I understand and agree to
D-Link's Data Protection and Privacy Notice
*
Product details
Product*
[?]
The product code is printed on your device and the associated package (e.g. DGS-123)
Serial number*
[?]
The Serial Number is printed at the bottom of your D-link device. It contains 13 signs including digits and letters. The Serial Number is marked with S/N. (e.g. XX123X1000123)
Firmware
[?]
Which firmware is currently installed on your device? You will find the information under 'Status' via the webinterface of your device.
Purchase date
Case description*
* Mandatory field